Slurp!
1. Create a Plan for Negative Reviews 2. Ask the Named Staff 3. Interview Witnesses / Bystanders 4. Respond in the Right Way It’s never easy to deal with and respond to a negative review, especially if a staff member was specifically named. Unfortunately, in certain severe cases, it may require the dismissal of staff members. […]
Staff Management
5 Simple Steps to Increase Your Restaurant’s Profit
A few months ago, while the team at Slurp was taking a break (munching on chips & sodas, healthy right?), one of us asked, “How can we help restaurants and cafes succeed in this highly competitive industry?”. “More importantly, how can they increase their restaurant’s profit?”. These was natural questions to ask. At Slurp, we […]